24-hour Cancellation Policy
Please note this appointment time is reserved especially for you, therefore we require 24 hours’ notice for all cancellations to enable someone else the opportunity to book in with us. If less than 24 hours’ notice is given, a cancellation fee of $25 or more will apply (dependent on length of time booked). This fee is applicable to all treatment and follow-up appointments.
We offer complimentary consultations for laser hair removal, tattoo removal, skin rejuvenation, and body sculpting. Although this fee does not apply to our complimentary consultation appointments, we greatly appreciate 24 hours notice, if you need to cancel or reschedule. If more than one consultation is cancelled without 24 hours notice, there will be a $25 fee required to rebook a consultation.
When booking in for your very first treatment, a $25 minimum deposit will be collected and applied to the cost of your treatment. This deposit is refundable, or transferred in the case of rescheduling, only if 24 hours’ notice is given of the cancellation or rescheduling.
If you are running late for an appointment, please let us know as soon as you can and we will do our best to accommodate you. However, if you are more than 15 minutes late we may need to reschedule your appointment and a cancellation fee will apply.
Consultation Treatment Pricing
Our procedures and technology are continually monitored and upgraded as needed to provide the best results. These changes may affect treatment pricing, therefore prices that are quoted during consultations will only be valid for 3 months after your consultation.
Refunds are not available for services rendered. Most services require more than one treatment for continued improvement and each individual is unique. Therefore, only an approximation can be made to determine the number of treatments necessary to improve/correct a particular skin condition. All of the details will be explained in your complimentary consultation, as well as, answer any of your questions you may have regarding the service.
All skin care and mineral product purchases are a final sale. Please ensure you ask for a sample first if you have any concerns before purchasing a product.
We take client confidentiality seriously, and do not discuss any details of our clients and their treatments to other clients.
Client files stored digitally, including photographs are HIPPA Compliant to ensure confidentiality.
We will ask for verbal and written permission first, if we would like to showcase before and after photos in-house or on our website and social media platforms; we black out eyes or crop photos to maintain as much privacy as possible.
Providing a comfortable and friendly environment, as well as, quality services and care, is what we always strive for at Fresh Laser Skin Studio. There is no need to pay anything else but for the services and/or products you purchased. Please let us know how you liked your service or if you have any concerns.
We do accept gratuity in the form of a great Google and/or Facebook review, as well as your referrals.
Realistic Treatment Outcomes
The goal of our treatments, as in any cosmetic procedure, is improvement, not perfection. The number of treatments and the results vary from person to person. There is no guarantee that the expected or anticipated results will be achieved despite operator’s best efforts and no refund will be given for services rendered.
Our Promise to You
All of our technicians have been professionally educated and are Certified Laser and Skin Care Specialists. Additional training and mentoring is provided by Coral, who is the owner and has over 25 years of experience in the medical and aesthetic laser industry. Continuing education for staff, keeping up to date with equipment and techniques is standard practice at Fresh Laser Skin Studio.
Our promise is to offer a professional, friendly, and comfortable environment. We provide you knowledge to maintain skin health and strive for the highest quality of service. We will work with you to find the best course of action for your concerns and help you every step of the way.
At Fresh Laser Skin Studio, you come first!